Testimonial from a tourist farm in Somerset

I’m not a computer person. I couldn’t tell you what AI is, and I didn’t need to. Before Fieldworks, I’d be up at midnight with shoeboxes of receipts and piles of letters I was scared to open, dreading every VAT deadline. Now I send a photo of an invoice on WhatsApp and it’s done.

They found that our website had been hacked for months without us realising. It looked fine on the surface, but underneath there were thousands of spam pages under our name, our web address was about to expire, and nobody could even get into the account to fix it. Fieldworks tracked down the logins, cleaned the whole thing out, and rebuilt it so it finally shows the farm the way it deserves, with its own booking system. Families now book everything online, deposits come in while we sleep, and not a penny goes to a ticketing company.

At the same time they went through two decades of emails and paperwork, finding tens of thousands of pounds: grants we didn’t know about, money we were owed, subscriptions we didn’t need, services we were overpaying for, and thousands sitting in credit with suppliers. They took over our VAT, caught holiday-pay mistakes our payroll firm had missed, chased insurance claims, sorted licensing, rebuilt our till software and even take our calls.

We used to pay thousands to have all this done slower and worse. Now deadlines that used to bring fines are handled before we’ve even thought of them, everything is explained in plain English, and nothing involving money happens without our say-so.

But the real difference is peace of mind. I spend my days with the animals and giving families a brilliant day out, not buried in admin. Bringing in Fieldworks is the best decision we’ve made in twenty years.

ManagerA tourist farm in Somerset